Effective team leadership is essential to creating a positive and productive workplace, especially in the fast-paced world of accommodation services. In this micro credential, current and aspiring supervisors will develop the soft skills needed to build strong teams, foster trust, motivate staff, and provide effective feedback. Through practical scenarios and applied exercises, participants will explore strategies for understanding team dynamics, recognizing and retaining talent, and creating a workplace culture where employees feel valued and engaged.

You will have two weeks of access to complete each course, starting from your enrollment date. All courses are self-paced, delivered online in an asynchronous format.