Positive guest experiences often begin with strong interpersonal connections. This course focuses on communication strategies that help hospitality professionals build rapport with both guests and colleagues.
Apply effective conflict resolution strategies to manage workplace disputes, promote positive team dynamics, and foster a collaborative work environment in accommodation services.
Designed for hospitality professionals, this course builds emotional regulation skills to handle stress, stay professional, and apply mindfulness-based techniques
If you are currently studying in a post-secondary program at BVC, please register for your courses via mybvc to ensure your enrolments and fees are processed appropriately.
Cart total based on domestic tuition rates. For information about International Tuition rates please see Additional Fees Apply
If you anticipate applying for a student loan, your payment will be refunded to you based on your loan award once your funding has been received by BVC.