CORE Skills: Competency for Occupational Readiness & Employment
RETAIL
As part of the CORE Skills Retail Pathway, these micro-credentials build practical skills for today’s retail workplaces. They are designed to strengthen job readiness for people who may face barriers to employment, including First Nations, Métis and Inuit peoples, newcomers, youth, and other underserved communities.
Explore skills for roles such as:
Cashier • Stock Clerk • Sales Associate • Customer Service Desk
What to expect:
- Online and self-paced
- 10 hours
- Real-world retail scenarios
- Immediate feedback
- Practical, job-ready skills
This course builds practical problem-solving skills for today’s retail workplaces. Learners will practice solving customer and store challenges, making decisions, communicating clearly, and thinking creatively.
This course builds practical digital skills for today’s retail workplaces. Learners will practice using point-of-sale systems, inventory and scheduling tools, working with pricing and stock information, and applying numeracy skills.
This course builds practical teamwork and communication skills for today’s retail workplaces. Learners will practice working with customers and team members, handling busy situations, adapting to changing priorities, and communicating professionally.
